I have the exact same issue mentioned here: https://us.community.samsung.com/t5/Galaxy-Watch/Galaxy-watches-won-t-complete-setup-with-phone/td-p... The auto-generated "solution" does not work. I have tried everything the original poster did, but I am using an S24 Ultra and a Watch 7. This issue seems to be more common than it should be, and for the price I paid for these devices, it feels like a slap in the face. This is almost enough to make a decades-long Android user consider switching to Apple. At least when they pair their watches, it actually works.
I am extremely frustrated and wholeheartedly believe that the original poster is correct in saying it's an app issue and not a hardware issue. I even went one step further by going into developer mode and tinkering with the Bluetooth settings, to no avail. I also cleared the cache partition in Android recovery mode. Based on the Galaxy Store rating for the wearable app of 2.5 stars, it's clear to me that Samsung doesn't care about its users and is either:
A. Too lazy to get software developers to fix their obviously broken app, or
B. In the habit of perpetually selling defective products in mass.
One other thing of note: when trying to pair with this watch, the phone gets notably hot. Another clear indicator that the app is broken.
Samsung, you have insulted your users, and frankly, I'm ready to make the switch to Apple as my next phone. This was the straw that broke the camel's back. I am beyond disappointed and expect much better from a company of your stature.
We are very sorry to hear this issue from you, we sincerely apologize for the inconvenience caused to you. We definitely understand how disappointing that must be for you and appreciate your efforts in performing all the necessary troubleshooting steps. kindly try the below suggestions and insights that might help you address this situation:
Make sure both your S24 Ultra and Galaxy Watch 7 are updated to the latest software versions.
Try resetting your Galaxy Watch to its factory settings. This can sometimes resolve persistent setup issues. Go to Settings on the watch > General > Reset.
Clear Cache of the Wearable App: Go to Settings > Apps > Galaxy Wearable > Storage and clear the cache and data. This can resolve many app-related issues.
Uninstall and Reinstall the Wearable App: Uninstall the Galaxy Wearable app and then reinstall it. This can help eliminate any corrupt files or issues with the app itself.
Since you’ve already explored developer options, ensure that your Bluetooth settings are correctly configured. Try toggling Bluetooth off and then back on.
Boot your phone into Safe Mode to see if a third-party app might be causing interference. If the watch pairs successfully in Safe Mode, the issue may be related to another app.
We will definitely consider this as a valuable feedback and escalate this issue to our team.
