Original topic:

Samsung Galaxy Watch 6 Classic Causes Burn Swelling and Blisters

(Topic created on: 03-27-2024 11:29 PM)
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Members_xLMzoio
Beginner Level 2
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Wearables

I just got the new Samsung Galaxy 6 Classic. My issue is it is putting a burn mark on my wrist where the sensor touches. I have my watch monitor all day to monitor my activity, heart rate, stress etc...

Just wearing for a day, my wrist started burning.  I took the watch off for a few days and put on some skin cream and it started to heal. What's left is a perfect circle that matches the very inner circle of the sensor.

This is very concerning to me as I wear normal watches every day and this does not happen. This seems like a laser issue with monitoring.

 

4 Comments
AWHOOHSTYLE
Active Level 3
Wearables
I have been wearing samsung smartwatch long time never get burn
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Saiki
Active Level 6
Wearables
I do have the same problem. It's also burning where the band is. Thought I was the only one.
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Helenna
Moderator
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Hi, we are very sad to hear your unpleasant experience with the Galaxy watch. We kindly request you to contact our Live chat team by explaining the details with the link given below.

They will escalate the issue to the appropriate team on high priority.

https://www.samsung.com/ca/support/contact/

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MrEDTA
Beginner Level 2
Wearables
Not it sure this will help I had that issue with FitBit Ionic. Was an allergic reaction to the metal in the watch. Used a barrier cream daily and kept reducing the usage(every second day etc) and it cleared up. Have my galaxy watch now for 4 days and have not had any issues with this metal
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