Original topic:

The stop workout button not working or not responsive

(Topic created on: 06-09-2021 05:38 PM)
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Samsung_bVsmiLb
Beginner Level 2
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Wearables

I have a galaxy active and every time I need to stop workout button just never responsive, I have to press many time,close the screen on gain and press the button few more time depend on luck then it will offer finish workout option.

this user experience so bad, I will never buy Samsung wearable again, never. Disappointed 

1 Comment
Halston
Moderator
Moderator
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Wearables

Hey Samsung_bVsmiLb,
We are sorry for the inconvenience caused to you.
Could you please provide us the model number of your Galaxy active?
You will find it in the rear panel of the Galaxy active and starts with SM-R.

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