Michey
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09-08-2023 05:52 AM in
Wearables
I was excited to see auto tracking for cycling was added in the newest update ..however I cannot get it to work on my galaxy watch 5! I have everything set correctly (auto track on and location as precise) but I have tried multiple times and it still won't auto track my rides. It tracks walking still with no issue, but cycling I still have to start manually for it to track. Is there a certain threshold that needs to be met for the auto cycling to start or? My rides are typically 30min+ so shouldn't be an issue of timing-wise
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Helenna
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09-10-2023 08:49 PM in
WearablesHi, I request you to please restart the watch once and check again.
If the issue still persist please perform reset on the watch by following the steps in the given link.
https://www.samsung.com/ca/support/mobile-devices/samsung-smartwatch-reset/
Michey
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09-15-2023 01:34 PM in
Wearables
Tried that and it still doesn't work