Original topic:

AirView hover to scroll (note 10+)

(Topic created on: 09-10-2019 05:27 PM)
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apparitor
Active Level 5
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Galaxy Note

Hey all,

So I took the plunge and went for the note 10+. So after setting it up to my liking and trying to work out all the glitches/bugs that still plague these devices. One thing that really puzzled me was the Air View hover at the bottom or top edges to scroll with the S pen. 

 

When I try scrolling in the settings pages and gallery.  I cannot go down but can only go up. In instagram I can only go down but not go up. Is this normal? I'm using gesture controls with no hints and turn on the function that lets the S pen not activate the gesture controls.

 

Anyone else have this issue? I know Air View may not be compatible with some apps but I'm pretty sure the core Samsung ones should be able to Hover scroll. 

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6 REPLIES 6
Galaxy Note
I can go up and down in Settings and Gallery. But I cannot go up in instagram, same as you. Maybe not compatible.
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apparitor
Active Level 5
Galaxy Note

I power off my phone a bit to see if it was me just playing with the settings.

 

Can't hover scroll for down in settings menu's, samsung notes still only up with gesture controls. If I the navigation bar up I can scroll both ways 😕 Guess thats a fix but not really a solution for seamless intergation. 

 

Are you using gestures or buttons? 

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Galaxy Note
buttons
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Galaxy Note
Sounds like a bug.

I recommend you go to Samsung Members App, in the middle bottom of the front page. Click Get Help. Under Feedback section, click Send Feedback and tell them all these bugs you discover. Then, we just need to wait for some hotfix in the future.
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apparitor
Active Level 5
Galaxy Note
ah buttons, that is why. I was doing more testing and seems buttons or gesture hints allow me to scroll properly. yea guess I'll leave feedback
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apparitor
Active Level 5
Galaxy Note

So just to put out there, Mcdonalds app works scrolling up and down with gestures / navigation buttons. 

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