- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-11-2022 03:46 AM in
Community Guidelines- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-11-2022 10:34 AM in
Community GuidelinesIf you suspect that your device's / account security has been compromised.
- Change all your passwords & enable 2-Step verification where ever possible
- Backup your device with Smart Switch & Factory Reset

- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
12-11-2022 02:25 PM in
Community GuidelinesHi, can you please provide us the model of your device?
Also, if you think your phone has been hacked, the very first thing you should do back up the data and perform a factory data reset.
Once the phone has been reset, you should change the password for your Samsung and Google account, along with any other account you had on the phone, like bank accounts, etc.
If any of your accounts have security questions, changing them may be a good idea.
On top of this, you should turn on two-step verification for any accounts that have this option, including your Samsung account.
Please follow the given steps to back up data and factory reset.
https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-perform-a-factory-reset/
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-11-2022 08:29 PM in
Community Guidelines- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-15-2022 07:01 PM in
Community Guidelines