Original topic:

Waiting for approval

(Topic created on: 08-29-2022 12:08 AM)
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jayzlolz
Beginner Level 2
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Just purchased Flip 4. The order is Waiting for approval. It’s been 5 hours since the purchase was made. How long does it take to get the confirmation??. This is disappointing.

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10 Comments
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It may take 24 - 48 hours during business hours to be approved. Sometimes it does take a while to get confirmation - especially when ordering on weekends.
jayzlolz
Beginner Level 2
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It’s funny when we buy something and we have to wait for approval 😂

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For sure, sometimes it just depends on how much stock they have in the warehouse. That and if you order out of business hours its delayed further. hopefully this is sorted for you by the end of Monday 😊

Fantastic phone choice by the way, the Flip is an absolute game changer for content creation and multitasking
Troubadour
Expert Level 2
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You need to read other members' posts. Sadly you are unlikely to get it in time fot Fathers Day if that's what you were aiming for. In case you don't consider buying substitute presents in case this happens. Also don't expect support messages to be useful. Product good, Samsung support/service disastrous.
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I had no issues with mine shipping quickly, and I can see at least 2 other members who've ordered the Flip4 & Fold4 & got theirs quickly.
Troubadour
Expert Level 2
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Very happy for you (not sarcastic, reaĺly happy). I have no knowledge of stock for particular models. However there are too many stories on this site relating to poor delivery.
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No doubt there's been problems, and hopefully those are behind us.

Admittedly, I haven't recieved my Watch5 Pro yet, but they weren't scheduled to start shipping until September 1 anyway.
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So I ordered mine on the weekend and it's been waiting for approval over the weekend since Samsung shipment team generally don't work on weekends.

Just got a notification my phone is being shipped today 🙂

So hopefully you get yours soon!
SamsungLaura
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Hi @jayzlolz, is your order still pending approval?

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