A screen after ending each phone call

[Raincity]

My friend using a Samsung A16 phone keeps receiving this screen after ending an incoming call. Do you know how to stop this? 

[Reivyn]

Maybe the issue could be related to the MalwareBytes app config. Sometimes that kind of app add some weird behaviour on your phone.

[Raincity]

Thanks. They're W no malware bytes app installed on that samsung A16 phone

[RedDogRabbit]

Tell them to go to the Dialer's Settings and click on Quick Decline Messages & Uncheck or Toggle Off, it depends on the model & One UI version on their device. 

 

They could also try going to Settings > Apps Search for "Phone", Click on it and Scroll down to Storage & Clear Both Cache & Data for the app > Reboot. 

[Raincity]

Thanks. Will ask my friend try it. Hopefully it will stop.

[Raincity]

Hi. I followed option to clear data and cache. Rebooted but problem remains. Option 1 could not work as the phone did not give the option to uncircumcised or Toggle off from the "quick decline messages". Other suggestions from you or fellow community members are appreciated. It's a v annoying problem. Thanks.

[RedDogRabbit]

Try this:

Go to the Dialer's Settings & Quick Decline > Click on the Trash Bin and select all 3 & Delete.

See if that works? 

 

 

[Urmi]

Hi Raincity,

We understand that you are looking to disable the call duration information that appears after a call has ended. Please try the steps suggested by @RedDogRabbit and verify if they resolve the issue.

If the problem persists, feel free to reach out to the community for further assistance. We will be glad to help you.