I've had my first Samsung for about three months now. Still trying to get used to it...
Since day one - I've been having an issue with my phone that is dating some of my pictures to December 31, 1969. There's no rhyme or reason to it. For example, I could take 4-5 pictures in a row - and one or more in between is dated Dec. 31, 1969.
This is terribly frustrating... as I'll have to go in, and manually change the date of each picture... It's even more frustrating if you don't know the original date the picture was taken!
Has anyone else had this issue before??!.. And if so - what have you done to correct it? Is it something I can do... or do I contact someone else at Samsung??...
Thank you so much in advance for all of your time & assistance! I really, really appreciate it! I hope everyone has a wonderful day!!
Hello! Thank you so much for replying (again!) I did as you said: Settings > General Management > Date & Time... and it was already set to Automatic Date & Time & Automatic Time Zone...
...and when I switched from Automatic to Manual Date & Time... it was already showing today's correct Date & Time. So I just switched it back to Automatic.
The only thing I could try that was different, was to turn on was "Set Time Zone Based on Location". Hopefully that will make a difference?... Do you know if there is anything else I should be doing??!...
I think that you have done pretty much everything that I would do.
It's possible, depending on your location / network connectivity, that you may have lost your network connection, and that MAY have affected the Time & Date on your phone?
You *COULD* either reset your network connections ⚠️ You'll need your password(s), or contact your Carrier and ask them to Reset your Network Connection with them.
Hi, we request you to generate error reports by following below steps:
Tap and hold on Samsung Members Icon and tap on Error report >> select the category from the below >> Describe the issue and check the option "send system log data" then send.
