Hi Beamishl, We only have information about the devices purchased in Canada. However, please check the Hearing enhancement features by going into Settings >> Accessibility >> Hearing enhancements >> Hearing aid support. Please note that settings may vary by the wireless service provider, software version, and country.
Since the reply above, what information do you have about UK devices? Mine is an A217F/DSN purchased July 2020 running Android 10.
When I go into Hearing aid support >> Bluetooth hearing aid and start pairing scan, a new device appears briefly under 'Available Devices' called something like D0:B4:B0:.... with 'searching for device name'. Then it says it cannot find it and the entry disappears.
From that I assume that my phone does not yet 'support' my hearing aids. Is there any update on when I can expect Samsung to do this please?
Добрый день! Являюсь пользователем системы кохлеарной имплантаци фирмы Med El.Речевой процессор SONNET 2, который поддерживает технологию н Android Streaming for Hearing Aids, однако подключить к Samsung galaxy M32 Sonnet 2 не получается. Телефон видит процессор, но не подключается к нему. Почему так?
