Original topic:

Bitmoji

(Topic created on: 05-24-2022 10:13 PM)
piman
Active Level 6
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Galaxy A
Hello all,

I noticed yesterday no matter how i try, i couldnt add a bitmoji to a Facebook comment. It was supposed to be easy with samsung keyboard. Is it a FB issue? Let me know please. 
4 Comments
Axton
Moderator
Moderator
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Galaxy A

Hi, did you get any error, could you please share a screenshot?
What is the model number of the phone?

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piman
Active Level 6
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Galaxy A
Sorry it's A51. I got the message "cannot add images to Facebook through clipboard or samsung keyboard"
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Axton
Moderator
Moderator
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Galaxy A

Hi, we suggest you to try clearing the cache files of the Facebook app and see if that resolves.

 

Experts
Active Level 5
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Galaxy A

Hey there gal! Oh wow, that doesn't sound nice, right? Dunno what are bitmojies but that seems to ruin your mojo! Wow! Have you made sure the Facebook application is 100% up to date? Right? And then maybe ask around with your friends and families if they have this issue with Facebook, alright? Awesome!