Camera error report.

[iAnimateYT]

Model Name: Galaxy A32

Model Number: SM-A325F/DS

OS Version: Android 12

One UI Version: 4.1

Google Play system update version: July 1, 2022

Camera version: 12.0.06.43

Issue: Night mode stays on 2s exposure time and doesn't go up regardless of darkness level.

And no, factory resetting didn't resolve the issue

[RedDogRabbit]

Are you saying that you sent an error report? 

Did you open Samsung Members app & Click Support & Diagnostics > View Tests & run the Diagnostics for the Camera?

You can, if you haven't already, send Samsung an error report from the Samsung Members app / Support & Scroll down to "Send Error Report", or visit a Samsung Service center.. depending on the results of the Diagnostics?

To find a Samsung Service center, click on the link below:

https://www.samsung.com/ca/support/service-center/

[iAnimateYT]

The camera works fine. It's the app refusing to increase exposure time. That's an issue with the software in the app. Not the hardware itself

[RedDogRabbit]

So you sent an error report then?

Presumably if it's an issue with the software, an error report should reveal the cause, don't know if this issue has been reported / posted anywhere else, but if not, then it COULD still be a hardware issue... 

[iAnimateYT]

Yes I've already sent one

[Axton]

Hi iAnimateYT, as you have already sent the error report in the Samsung members app.
Our software developers team will certainly look into the issue and will fix it.
I am sure of that your issue will be resolved soon.