Original topic:

Display A51

(Topic created on: 02-07-2021 07:34 AM)
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Members_27xDNTP
Beginner Level 2
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Galaxy A

Do not buy A51, even though it is a good smartphone it is not reliable. My phone fell as it happens sometimes, even with a cover and screen saver the phone stopped working completely, it seems that the LCD dripped internally. I've had many smartphones, but this one was the weakest, I am very disappointed with this product, I really expected more quality! Not to mention the financial and emotional damage, because I had many family moments being saved in it. It is certainly not reliable!

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3 Comments
keagan
Moderator
Moderator
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Galaxy A

Hi, All Samsung smartphones undergo rigorous internal inspection tests and are always being controlled under Samsung’s high level of quality standards internally. I suggest you get the device serviced by the authorized technician. Please note that due to Government COVID regulations, most of the service centers would be operating with curbside pick up/drop off or non-functional depending on the locality.

Please contact the live chat by using the link below and they help you set up the service. www.samsung.com/ca/livechat

 

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Members_27xDNTP
Beginner Level 2
Galaxy A

How and what should I do specifically?

 

I believe that the product is not of good quality or it had some non-apparent defect, sometimes it restarted on its own this happened about 3 times and he had never suffered any fall. And now this happens, the screen drips and I lose access to the device via USB by the computer.

 

I am extremely disappointed with Samsung. I just bought samsung's home appliances (stove, refrigerator and microwave), mainly the stove was bought because of the cell phone that I was putting a high expectation on the functionality that would have with the interaction between the products. Now I am sad and very upset with all this situation.

 

For a product with the value it has, it is not worth investing in a repair on a product that does not offer me nor reliability.

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apparitor
Active Level 5
Galaxy A
It's not an LCD panel. If your prone to dropping your device alot you probably should have invested in a better case tbh and it's like a $200 smartphone you should expect flagship quality in the first place.
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