Help with A13: Pin not working AND in Airplane mode

[NeedHelpA13]

So out of the blue, PIN not working.  Phone is in airplane mode.  I can't restart or exit airplane mode without the PIN.  I have the family link, as well as remote access, but with the phone in Airplane mode, I can't access it.  Any suggestions?

[Nylah]

Hi, just to confirm have you tried the wrong PIN then it is not working ?

Or

You forgot your Password.

We kindly request you to write back to us with the detailed description of the issue to assist you better.