Original topic:

Lost contacts

(Topic created on: 05-07-2021 05:07 PM)
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Samsung_PZf1LiL
Beginner Level 2
Options
Galaxy A

I recently switched the email for my samsung account from an old one to a newer email address. When I looked in my text messages, I noticed that a lot of my contacts are gone; it just shows phone numbers where the names used to be. How can I get the contacts back? 

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2 Comments
Deeezzyyy
Expert Level 1
Galaxy A
It must've been because you've had your contacts saved/synced only under the previous samsung email. What I'd advise you to do is to re-add your old email back to your phone and sync it so the names appear once again.

In the contact app, click on the 3 lines at the top left of the screen and click on manage contacts. You can either export your contacts to a vCard file to save then and re-import them into phone or whichever account you want or move them directly from that screen.
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Halston
Moderator
Moderator
Options
Galaxy A

Thank you Deeezzyyy for your information.
Hi Samsung_PZf1LiL,
Please follow the suggestions provided by Deeezzyyy and get back to us with the results.

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