Original topic:

My Files Network Storage SFTP root path

(Topic created on: 10-18-2021 11:16 AM)
Members_yLuh9x9
Beginner Level 2
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Galaxy A

Using My Files Network Storage to access a Western Digital My Cloud Server using SFTP I have the problem that My Files does not get to my already shared folders on My Cloud but it creates a ne root folder under a folder called home.

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3 Comments
Georgine
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Galaxy A

Hi Members_yLuh9x9,  Samsung My Files app does not support SSL or SFTP protocol. Just the basic FTP. If possible, please try with another app and check if it works for you.

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Members_yLuh9x9
Beginner Level 2
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Galaxy A

I don't get it. In my Samsung Galaxy A51 with Android 11, the app "Mis Archivos" (I have it in spanish) under "Almacenamiento de red" or Network Storage, I have the option to connect thru SFTP filling user and pass. The problem I have is that it does get to the real root folder of my connection.

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Georgine
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Galaxy A

Hi, I suggest you to perform the reset network settings on your phone and check again. Go to Settings> General Management> Reset> Reset Network Settings> Reset settings.

This will reset all network settings, including those for Wi-Fi, Mobile Data, Bluetooth.

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