Original topic:

No audio when playback any call recorder app. Help!

(Topic created on: 07-08-2020 06:19 PM)
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SungSamA50
Active Level 3
Options
Galaxy A
Tried all the popular apps. Recordings show date, time, duration, and voice bars but without audio. Voice recording audio playback works fine. Samsung told me to take it for service. Anyone else have this problem?
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14 Comments
SungSamA50
Active Level 3
Galaxy A
Are there specific instructions for assistance service? Call Settings-Manually record calls-Hotkey then Set Default Settings.
Call settings-Fix recording issued-Tune audio effect and other steps, as well.
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Dean4
Beginner Level 2
Galaxy A

Hello. I was having the same problem on my android but have sorted it now. To fix mine I had to go to SETTINGS, ACCESSIBILITY, INSTALLED SERVICES and then turn on the call recorder app on. 

DeeDeeMarie
Beginner Level 2
Galaxy A

Hi Dean - 


I don't have anything called installed services on my Gallaxy S10......  How else can i make this play back work??????

Thank you!

Deanne

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SungSamA50
Active Level 3
Galaxy A
Thanks, Dean4.
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Dean4
Beginner Level 2
Galaxy A

No problem, Hope that sorted it. 

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