problems with secure folder

[Miakoda]

I've moved an audio file to secure folder and when I open the secure folder it's not there.  I've tested with other audio files and they've disappeared too.  I can not find them anywhere.  Any ideas as to why?  Thanks

[Samesung]

Are you moving it to the My Files in your secure folder? I tried moving audio files from My Files into the secure folder My Files and no issue. Maybe the file type extension isn't moveable...

[Miakoda]

Yes I moved it to the my files in the secure folder but my files folder wasn't showing up. I played around with some settings and rebooted the phone and the folder and files are there now.

[Samesung]

Nice! Glad things worked out for you

[Moderator_]

Thanks for sharing your solution Miakoda!
-Jenna

[AFZ]

I never deleted my secure folder from my and it's not in a hidden app but it's not on my screen

[ttran81]

My secured folder disappeared. How do I retrieve it???

[marquezz]

hello how i can reset my secure folder password, please!