Original topic:

Samsung internet Out of date

(Topic created on: 06-10-2022 10:23 PM)
2123 Views
gsum
Active Level 3
Options
Galaxy A
I was checking out a website I just discovered and got this result:
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.

How do you feel about that? Personally I am not impressed. 

Ps. All my OS and software are regularly updated - even tho I have to do it manually.

Galaxy A71 purchased Jan21
10 REPLIES 10
darrenvox
Active Level 5
Galaxy A
How old is the phone? Mines an a12 and so I switched to chrome...
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gsum
Active Level 3
Galaxy A
A year old. Jan 2021
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Axton
Moderator
Moderator
Options
Galaxy A

Hi, we recommend you to try Clearing Cache & Data.
1.Head into your Settings and tap on Apps.
2.Tap on Samsung internet
3.Tap on Storage.
4.Tap on Manage Storage. to Clear Data.
5.Tap on Clear all data and then confirm by tapping on OK to finalize the process.
6.Head back to your Chrome Storage settings then tap on Clear Cache
or  We recommend you to clear cache and data for google chrome as well.
1.Head into your Settings and tap on Apps.
2.Tap on Chrome.
3.Tap on Storage.
4.Tap on Manage Storage. to Clear Data.
5.Tap on Clear all data and then confirm by tapping on OK to finalize the process.
6.Head back to your Chrome Storage settings then tap on Clear Cache.

gsum
Active Level 3
Galaxy A
Clearing cache made no difference.
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gsum
Active Level 3
Galaxy A
I cleared cache but am hesitant to clear data. What will be the consequences of clearing all the data in the two browsers?
Theblueberry
Active Level 6
Galaxy A
Just sounds like you need to update your Samsung browser?

This message is a pretty common thing when using a browser that is not up to date.
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gsum
Active Level 3
Galaxy A
Thanks for your suggestion. I have all the updates for apps and OS's provided by Sam &Goo.
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Helenna
Moderator
Moderator
Options
Galaxy A

Hi, we request you to generate error reports by following below steps.

Tap and hold on samsung Members Icon and tap on Error report >> select the category from the below >> Describe the issue and check the option "send system log data" then send.

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gsum
Active Level 3
Galaxy A
Coming at you. Tx.
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