Original topic:

Handwriting recognition disappear

(Topic created on: 08-25-2021 11:58 AM)
4084 Views
CCSK
Active Level 1
Options
Galaxy A
Handwriting recognition disappear in Galaxy A11 after Android 11 update.
Please help. Thanks! 
15 Comments
Galaxy A
Please try the following:

- Power off your phone
- Press and hold vol up and power key until you are in recovery mode
- use vol up and down to navigate
- select Wipe Cache Partotion
- press power key to confirm
- click yes
- click reboot system

After Wipe Cache Partition, test again and see if you have handwriting feature in your keyboard.

Check the following as well. If you open the keyboard from any apps, like my screenshot. Click 3 dots on top right corner. Do you have handwriting you can choose from?

Also, if you click the Settings (gear icon) on keyboard, do you have Handwriting option there?Screenshot_20210825-132721_Samsung Keyboard_48149.jpgScreenshot_20210825-132658_Google_48147.jpgScreenshot_20210825-132653_Google_48146.jpg
Georgine
Moderator
Moderator
Options
Galaxy A

Hi, Welcome to the Samsung Members Community Canada. Please try the suggestions provided by Tallman and get back to us with the results. Thanks, Tallman.

0 Likes
CCSK
Active Level 1
Galaxy A
Hi Tallman. I followed your instructions and reboot the system. But afterwards, handwriting feature still does not show in the keyboard. Any other suggestions? Thanks again!
Please see images - no handwriting option
Thanks!Screenshot_20210825-131052_Google.jpgScreenshot_20210825-131156_Samsung Keyboard.jpg
0 Likes
Galaxy A
Do you have handwriting under Keyboard Settings?

Also, are you using Samsung keyboard?
0 Likes
CCSK
Active Level 1
Galaxy A
Yes Tallman. I'm using Samsung keyboard but NO handwriting under Keyboard Settings. Please see image. ThanksScreenshot_20210825-131156_Samsung Keyboard.jpg
0 Likes
Galaxy A
Ok, another suggestion here.

Open Settings → Apps → Samsung Keyboard → Storage

click clear cache and data

Then try Samsung keyboard again.
0 Likes
alantkm
Beginner Level 2
Galaxy A

I try this option, the samsung keyboard is able to use handwriting for chinese character.

 

Thanks Tallman.

0 Likes
CCSK
Active Level 1
Galaxy A
Hi Tallman, I tried your 2nd suggestion, but still No Handwriting feature in keyboard. Please see below image.Screenshot_20210825-131052_Google.jpg
0 Likes
CCSK
Active Level 1
Galaxy A
Please also see below images, how I set up languages in Samsung keyboard:

There is still No Handwriting under Keyboard settings. Thanks
20210825_142057.jpgScreenshot_20210825-134811_Samsung Keyboard.jpgScreenshot_20210825-134752_Samsung Keyboard(1).jpgScreenshot_20210825-134837_Samsung Keyboard.jpg
0 Likes