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Original topic:

Screenshot buttons not working

(Topic created on: 07-25-2020 02:13 PM)
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AnithaSamsung
Beginner Level 3
Options
Galaxy A
Volume down and power takes me to power settings. I dont like palm gestures. Can I reassign volume down and power button to take screenshots? It was working until recently this changed, not sure how.

3 Solutions


Accepted Solutions
Solution
Rebekka
Moderator
Moderator
Options
Galaxy A

Hi AnithaSamsung,
Yes, you can just press volume down and power key buttons do not hold it.

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Solution
Rebekka
Moderator
Moderator
Options
Galaxy A

Hi   AnithaSamsung,

It is good to hear that your issue resolved and please take some time to accept the solution by clicking the 3 dots on the top right of the comment and help others with the same issue.

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Solution
Cassidy
Expert Level 5
Galaxy A

Il faut peser sur les 2 boutons rapidement comme si vous preniez une photo...clic clic et c'est fait 👨‍🔧

You have to press the 2 buttons quickly as if you were taking a photo ... click click and it's done 👨‍🔧

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5 Comments
Solution
Rebekka
Moderator
Moderator
Options
Galaxy A

Hi AnithaSamsung,
Yes, you can just press volume down and power key buttons do not hold it.

AnithaSamsung
Beginner Level 3
Galaxy A
ohh I see..I kept holding it down. Just tried clicking them, it worked. Thank you
Solution
Rebekka
Moderator
Moderator
Options
Galaxy A

Hi   AnithaSamsung,

It is good to hear that your issue resolved and please take some time to accept the solution by clicking the 3 dots on the top right of the comment and help others with the same issue.

Solution
Cassidy
Expert Level 5
Galaxy A

Il faut peser sur les 2 boutons rapidement comme si vous preniez une photo...clic clic et c'est fait 👨‍🔧

You have to press the 2 buttons quickly as if you were taking a photo ... click click and it's done 👨‍🔧

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Rebekka
Moderator
Moderator
Options
Galaxy A

Hey  AnithaSamsung,

Thanks for Accepting the solution. Please reach out to us anytime if you have any issues with the device.