Hi, just wondering if anyone has any idea why I cannot get sonos s1's to connect to spotify, set up speakers, have the right app...even sono cannot figure it out...but am amble to connect other things....any help eould be appreciated.
Have unloaded and loaded app, re booted modem, re started phone...taken off vpn...out of ideas.
Hi Margaret, Try linking your phone to your phone and then opening Spotify to change the audio output using the Devices section within the app. If that doesn't work, and you're currently using a Galaxy phone, swipe down to access your notification tray, and then click "Media" right under your quick toggles. From there you should hopefully be able to use your speakers with Spotify!
I tried the media button, spotify still just spins, Im have the speakers working but only through music on my phone...when I go to add device and hit spotify, google smart lock flashes, but then it enters my info...says its connecting but just spins 4ever and says cant connect. I did it on my friends phone (mine is newer) and it worked no problem, I dont know if there is some setting wrong on my phone?? I did everything sonos said.. they gave up and said call back if u restart your modem and it doesnt work, but I dont think they know what else to suggest
So sorry for the late reply! That's unfortunate that you're still encountering these issues. I suggest you reset your speakers if it's possible to do so through their dedicated app, if not, you can talk to Sonos support in getting a new unit of these speakers if you're still under warranty.
Hi, please perform the below steps and get back to us with the results.
Check if there is any update.
Also, perform clear cache on your phone. To clear cache, go to Settings, swipe to, and touch Apps. Swipe to and touch the Spotify app. Touch Storage, and then touch Clear cache.
