Static sound whenever there is a small noise

[Lyapunov]

I started noticing this issue a few months ago on my Galaxy A6. I went to a third-party phone service, and the service guy suggested I reset the phone, which somehow fixed the issue.

But then, just a few days ago, the issue resurfaced. I occasionally listen to ASMR videos to relax, but the static sound is always there whenever noises like earpick noise or heartbeat appear, thus preventing me from relaxing.

I don't want to reset my phone every time an issue like this resurfaces, only for it to resurface again. Does anyone know what's the problem? I already tried playing the sound with Safe Mode, but the static sound is still there.

[RedDogRabbit]

Try this:

• Open the Samsung Members app & Click on Support > Phone Diagnostics & run the Diagnostics for the Speaker. See if you get any error messages. 

[Lyapunov]

I forgot to mention the most important part, I am using an earphone. I already tried your solution, but the diagnostic says both Speaker and Wired headphones are working normally.

[Helenna]

Hi, If the static noise is coming from the phone's speaker, you may be able to fix the problem by cleaning the speaker with a soft, dry cloth.

However, if you've tried all the troubleshooting steps and your issue still not resolved, find an Samsung authorized service center to get it fixed.

https://www.samsung.com/ca/support/service-center/

Please visit the link given above to know the nearest Samsung authorized service center.

[Lyapunov]

Sorry, I forgot to mention the most important part, I am using an earphone. I also tried using my laptop to see if the issue is from the earphone, but there is no problem with the earphone.

[Tony236]

Experiencing static sound or interference whenever there is a small noise can be a frustrating issue, especially if you're trying to enjoy audio content or communicate with others. There are a few potential reasons for this problem, and I'll outline some common causes and troubleshooting steps to help you resolve it:

1. Loose Connections or Cables: Check all the audio cables and connections to ensure they are securely plugged in. Loose connections can introduce interference and cause static noise.

2. Electromagnetic Interference: Electronic devices or appliances near your audio equipment can cause electromagnetic interference, resulting in static sounds for social tricks. Try moving your audio setup away from other electronic devices to see if the issue improves.

3. Grounding Issues: Improper grounding can lead to audio interference. Ensure that all components of your audio setup, including speakers and audio devices, are properly grounded to prevent static noise.

[lemaojames]

I have the exact same problem. Mine is A90 with wired earphone. When I typed my keyboard, at the first few letter I can't hear the sound from keyboard, but then the interference comes along with the small static sound and I can hear the keyboard sound again! That's so strange.