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05-09-2023 05:43 PM in
Galaxy AI tried to get warranty info via chat - they wanted a lot of time and dud not provide warranty details.
Samsung you need to stop that from happening to customers.
I called they could not hear me - I called using data.
This is not good at all.
Jen
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05-09-2023 06:44 PM (Last edited 05-09-2023 06:48 PM ) in
Galaxy ATop section will direct you to there warranty for phones
https://www.samsung.com/ca/support/warranty/
Here is the link if you have samsung care+
https://www.samsung.com/ca/offer/samsung-care-plus/
Hope, this helps
Cheers
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05-09-2023 10:45 PM in
Galaxy AThank you for your help.
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05-10-2023 04:00 AM (Last edited 05-10-2023 04:01 AM ) in
Galaxy A
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05-09-2023 10:13 PM in
Galaxy AHi, we are sorry to hear about the experience you had with the Live chat.
Please visit the above link provided by electromanjim to know about the warranty information on your device and click on the Register your product.
So that, we can help you as quickly and efficiently as possible.
Thank you electromanjim for providing the information.
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05-09-2023 10:47 PM in
Galaxy AI screen shot the warranty info there - but I thought there was more detail. Thank you for your help - have a nice evening or night.
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05-10-2023 08:15 AM in
Galaxy A