Original topic:

Voicemail

(Topic created on: 09-27-2024 09:45 AM)
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Nannyfish
Beginner Level 2
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Galaxy A
When I try to change oe delete my voicemail number it tells me that my voicemail number failed to change or it can't be changed. Why is that? Not vert tech savvy myself.
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2 Comments
Helenna
Moderator
Moderator
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Galaxy A

Hi Nannyfish, 

Please try the below steps and see if it helps to solve the issue:

Please try resetting your network settings by going to Settings > General Management > Reset > Reset Network Settings. This will restore default settings for mobile data, Wi-Fi, and Bluetooth, and may help with voicemail. Sometimes, network settings might prevent changes to your voicemail number.

Remove your SIM card, restart your phone, and then reinsert the SIM card. Try again to change or update your voicemail number.

If this doesn’t work, try using a different SIM card to see if the issue persists.

If none of these solutions work, please contact your carrier, so that they can help you to resolve voicemail number issue.

Thank you.

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Nannyfish
Beginner Level 2
Galaxy A
Thank you. I will try all of this.
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