Original topic:

Wattsapp badge

(Topic created on: 01-17-2022 11:18 AM)
ianstewart1960
Beginner Level 2
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Galaxy A

I have just got a new A12 phone and used smart switch to bring over all my apps, data, contacts etc. This all proved very straight forward and successful. Except one item, for some reason the watttsapp icon is not displaying the badge showing how many messages I have. It is coming up on my lock screen and as a notification along the top of the screen but no little red dot with a number in the centre. I have checked everything and its all enabled as it should be. Please any help would be appreciated.

One other thing. I have 5 email accounts on the phone but when I open Gmail I am not seeing where the unopened mails are exactly. I have to open each account to see if it is in there. Is there a way of getting a number come up next to each account that has unread emails in?

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3 Comments
Georgine
Moderator
Moderator
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Galaxy A

Hi, Welcome to the Samsung Members Community Canada. What is the Android version of your phone?

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ianstewart1960
Beginner Level 2
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Galaxy A

Its Android 11.

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Georgine
Moderator
Moderator
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Galaxy A

Hi, could you confirm if you have tried uninstalling and reinstalling the app?

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