Original topic:

Why doesn't Samsung give practical features through OTA update?

(Topic created on: 02-15-2025 12:13 PM)
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Indro001
Beginner Level 2
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Galaxy A

As we can see almost all brands nowadays giving 2x portrait mode which is digital zoomed mostly, but why samsung provide this feature in older phones like a33, a53... which they promised 4 years of software update,
I know we can do it just using some additional step, but if they provide this option that would be handy for majority of the consumer
they even don't allow camera2API, and limit the RAW support only for the flagships, it is a small feature but very useful for anyone who wants to uplift their photography as JPG file doesn't consist much data it is difficult to work with is post processing

one of my friends has A34 and it's night mode is better than A33 only because of the software, the hardware are almost identical but a33 cannot shoot with low shutter speed like a34 , a34 goes upto 1sec where as 1/20 sec in a33, that is why it picks more noise and the image become soft after processing

these are some little features which can be added through OTA update, but samsung is samsung they talk about saving environment and make us to buy a new mobile because of lacking some feature
at least give as features of similer sagement

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Helenna
Moderator
Moderator
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Galaxy A

Hi Indro001,

Thank you for sharing your detailed feedback. We understand your concerns regarding the availability of features such as 2x portrait mode and RAW support for devices like the A33 and A53.

We want to assure you that Samsung strives to provide the best experience for all of our users, we are continuously evaluating user feedback, and your comments will be taken into consideration as we plan future software updates.

We will continue to work on optimizing and expanding the capabilities of our devices to ensure a more inclusive and satisfying experience for all users.

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