my galaxy book 2 pro 360 cannot detect lid closing

[jason6625]

does anyone has same issue? wanna figure out if it is system issue or physical issue.

[Tallman]

Have you check "what closing lid does" ?

Control Panel → Power Option → Choose what closing lid does (from left panel)

Make sure not choose "Do nothing"

[jason6625]

yeah i checked, i set mode to sleep for closing lid

[Helenna]

Hi, please perform Click start, begin typing Change what closing the lid does, and then click it when it appears.

You can choose from the following options for when the PC is running on battery or is plugged in:

• Do nothing: Closing the lid will not do anything to your PC. It will remain on.

• Sleep: This option puts your PC to "sleep" when the lid is closed. It uses a minimal amount of power but allows the PC to instantly wake up when you open the lid. Sleep mode also saves your current work and running programs.

• Hibernate: This option make your PC "hibernate" when the lid is closed. It's similar to Sleep but uses far less battery. It is designed for longer periods away from the PC, and will take longer to "wake up," but it will still save your current work and running programs.

• Shut down: This will make the PC completely shut down when the lid is closed, so it will use virtually no battery. Make sure to manually save your work and running programs before shutting down.

[jason6625]

yeah i checked, i set mode to sleep for closing lid

[inshot]

It was very informative.

inshot 

[Zoyashah]

Encounter an issue with your Galaxy Book 2 Pro 360 failing to detect lid closure. Troubleshoot by verifying power settings and ensuring drivers are up to date. Investigate potential hardware issues or sensor malfunctions affecting lid detection. Document troubleshooting steps and observations in branded notebooks, facilitating organized record-keeping and communication with support services as you address and resolve the problem with lid closure detection on your Galaxy Book 2 Pro 360.