Original topic:

Poor wifi performance on Galaxy Book 3

(Topic created on: 08-15-2024 11:18 PM)
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ditka85
Beginner Level 2
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Galaxy Books

I recently purchased a Galaxy Book3 360, and when I brought it home I noticed the internet speeds were very slow on it.  Running a speed test, it was at >1Mbps while other devices on the network were at 50+Mbps.  I upgraded the router in our home and things seemed to work better for a bit, but today the Galaxy Book3 was running slow again.  I clocked it at 10-30Mbps, while other devices were in the 250-300Mbps range.  I've checked to ensure the drivers are updated to the latest, I've tried doing a factory reset of the network adapters, and I've tried setting the preferred band to 5Ghz to avoid conflicting with other devices, but none of those seem to have made a difference in performance. Any other suggestions on what I may be able to do to fix this? 

12 Comments
Mik75
Beginner Level 2
Galaxy Books

Does anyone has solve the problem ? I bought 2 months ago a samsung galaxy book 3 360, and the wifi is a disaster. Not stable, low performance, while my other devices are perfect on wifi on the same network, room etc...

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JARULE
Beginner Level 2
Galaxy Books

Me too. Had this laptop for 6 weeks. Wifi keeps dropping. I have updated absolutely everything. Mine was discounted by £500 I know why now. Will they refund it ?? 

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Bursch
Beginner Level 4
Galaxy Books

My issue in this case is that the wifi goes sometimes up and down, no matter wich source of wifi. Impossible to use in a zoom meeting. Drivers are up-to-date, energy options optimised.

Is this just a community to whine or does somebody read this who is able to solve such problems, like a samsung developer?

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