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07-03-2021 12:46 PM in
Galaxy NoteSolved! Go to Solution.
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07-03-2021 12:53 PM in
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07-04-2021 01:11 PM in
Galaxy NoteHi, please verify your device in safe mode to diagnose the issue exactly if the third-party apps cause the issue or the device. Safe mode to check if added apps are causing problems. This mode only loads basic system software and allows you to disable third-party applications.
1. After turning off the device, turn it on.
2. Once the Samsung logo has started, press and hold the volume down button.
3. When the home screen appears, the safe mode is displayed in the lower-left corner of the screen.
How to deactivate safe mode.
1. Press and hold the power. Get back to us if the issue is still persisting in safe mode.
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07-04-2021 01:24 PM in
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07-04-2021 01:56 PM in
Galaxy NoteHi, are you saying that you can see green pop up in safe mode?
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07-04-2021 02:08 PM in
Galaxy NoteI think the problem is fixed,I don't see that grean pop up any more.thenks for your help
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07-04-2021 02:19 PM in
Galaxy NoteHi, If you found a solution to your query please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.
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07-04-2021 04:28 PM in
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07-05-2021 09:59 AM in
Galaxy NoteHi, if the issue got resolved in safe mode, then please try to uninstall recently installed apps one by one until the issue gets resolved.
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07-05-2021 10:13 AM in
Galaxy Note