Original topic:

deleted my notes need help!

(Topic created on: 09-09-2020 11:22 AM)
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NineMA
Active Level 1
Options
Galaxy Note
Attempted to revert my Samsung note to older version after not liking the new version and now I cant recover all my notes! I just found out only 14 had been saved to the cloud! Any way I can recover my notes??? 
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19 Comments
NineMA
Active Level 1
Galaxy Note
this is what is stored there.... nothing 😢
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ctangabc
Active Level 7
Galaxy Note
Try syncing under Memos header, since S Note is a Note series application.
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ctangabc
Active Level 7
Galaxy Note
Have you tried checking in the "Old format notes" folder?
NineMA
Active Level 1
Galaxy Note
I cant find that section.
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NineMA
Active Level 1
Galaxy Note
@ctangabc I can't find memos header
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ctangabc
Active Level 7
Galaxy Note
In the Notes application menu
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ctangabc
Active Level 7
Galaxy Note
Should be in the Import Data section, of the Notes Settings.
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ctangabc
Active Level 7
Galaxy Note
Use the images for reference
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NineMA
Active Level 1
Galaxy Note
I tried this but samsung account only recovers 14 out of hundreds i had on my notes app
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NineMA
Active Level 1
Galaxy Note
@ctangabc thank you for all your help. i have tried all those options. I only have the backup option from smart switch to try. when I updated to the newest version I actually had the option of viewing all my old format notes and had the option of converting them into the newest format. when I installed the new version I'm assuming it installed on top of the old one. I pressed "update" so I'm not sure how the system runs its course (clean instal or on top of). when I rolled back it said something about returning to factory setting version so I think it erased what I had existing because when I opened the app it was completely cleaned. it was only until I went into the option of recovering the data from the cloud that I gathered only 14 of my oldest notes recorded. I guess it stopped syncing after some time. I have used smartswitch in the past to transfer movies and pictures onto my laptop but I can't recall if I've ever backed up all my info to it..... really hoping I did! seems to be the last option....
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