Original topic:

samsung galaxy note 20 ultra

(Topic created on: 12-04-2022 03:34 AM)
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empresslioness
Active Level 1
Options
Galaxy Note
im having problems purchasing themes from the galaxy theme store, i have tried adding 2 TD visa debit cards, both were declined and an error message appears, I've reset my phone several times, uninstalled the theme app, force stopped it, cleared data, cache, did the same in galaxy store, deleted and readded both cards again, i even called my bank, which there's no problem with my cards at all, so now im at a loss, looking for any new suggestions if possible. 
5 Comments
RedDogRabbit
Expert Level 5
Galaxy Note

Don't waste your money on "themes" from the Galaxy Store. 

This is what I use, and it actually Themes 3rd party apps, as well as Samsung & Samsung's System etc, as well as being properly maintained & updated. 

Screenshot_20221204_071240.jpg

KOTS21
Active Level 10
Galaxy Note
The very best
Helenna
Moderator
Moderator
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Galaxy Note

Hi, as you have tried everything to add your card details, we request you to contact Galaxy app store support, so that they will help you accordingly.

 Also, please generate error report by following the below steps:

Tap and hold on samsung Members Icon and tap on Error report >> select the category from the below >> Describe the issue and check the option "send system log data" then send.

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Galaxy Note
My Samsung Note 20 Ultra does not want to recognize my micro storage card that I have in the tray where it goes along side the sim card slot....how do I get it to see the memory card ?
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RedDogRabbit
Expert Level 5
Galaxy Note

You can try a few things:

  • Open the Samsung Members app & Click on Support > Phone Diagnostics and run the Diagnostics for the micro sd card. See if you get any error messages?
  • insert the sd card into a micro sd card adapter & run a test / fix errors on your Windows computer. 
  • Format the micro sd card in your phone. 

⚠️⚠️⚠️⚠️⚠️Copy the Contents of the sd card to your computer or Memory Stick FIRST ⚠️⚠️⚠️⚠️⚠️

If the sd stopped being seen by your phone recently, it's possible that the card has failed or is corrupted. It can happen! 

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