Original topic:

MISSING ORDER MAIL

(Topic created on: 08-04-2022 11:00 AM)
DaljitSingh
Beginner Level 2
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Galaxy Note

Hi there,

I have placed an order for Samsung 21 ultra 5g , got mail from pay bright regarding confirmation of payment agreement. After finishing the order placement , it appears on my screen that my order has been placed and mail regarding the same has been sent to my email but I only got mail from pay bright haven't got any mail from Samsung, when i tried to track my order it shows nothing. What shall I do ?

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2 Comments
3000volt
Active Level 3
Galaxy Note

@DaljitSingh when I made my order with paybright it took a day before I received the email from samsung for order confirmation

Axton
Moderator
Moderator
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Galaxy Note

Hi DaljitSingh, please contact our Online support team by the link given. So, that they can help you further to check the order status. They Should be able to see if your order is there, and give you an update on its status. 
https://www.samsung.com/ca/support/contact/#onlinesupport

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