Original topic:

moving contacts from phone app to secure folder removed in note 20 ultra .

(Topic created on: 09-30-2020 06:17 AM)
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azez
Active Level 3
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Galaxy Note
moving contacts from phone app to secure folder removed in note 20 ultra .
I can no longer find the option to move contacts from phone app to secure folder. 
Anyone else have this issue or its just my unit. 
I can move pictures thuogh. 

image


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4 REPLIES 4
keagan
Moderator
Moderator
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Galaxy Note

Hi azez, Files need to be saved in your internal storage or your SD card to be moved to Secure Folder. Files saved on your cloud account can’t be moved to Secure Folder. Also, the contacts which are synced to an email account cannot be moved. They have to be saved to internal storage or SD card.

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azez
Active Level 3
Galaxy Note
I don't have that issue with my note 10 plus and see my screenshot I just added fir test I phone storage and there is no such option. Im just wondering is this feature been removed or its a bug ?it has nothing to do with storage.
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keagan
Moderator
Moderator
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Galaxy Note

Hi azez, Thanks for sharing the screenshots. Please note that "Move to Secure Folder menu" is usually available on My Files, Gallery, Voice Recorder, Contacts. But these settings may vary depending on device and OS version.

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Asamad1965
Beginner Level 2
Galaxy Note

Did u manage to solve this issue ? , I had S10 plus before and was very easy , now on note20 ultra I don't see this option 😪

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