I am using a Galaxy Note 8 with the latest updates.
When I connect it to my computer, the backup program backs up various directories. However, when I attach a 256GB USB-C stick, the phone doesn't recognize it. I have tried Fat, NTFS, and EXT4 formats. I have also tried a 32GB USB-A stick with an adaptor. Same result.
When I run Settings>Accounts and backup>Backup and restore>External storage transfer
with a stick attached, all I get is the error message:
We understand how frustrating it must be to have your USB storage not recognized by your Galaxy Note 8.
Have you ever successfully used external USB storage on this Note 8 before? When you plug in the USB-C stick, does the phone show any notification at all (e.g., “USB drive connected” or charging status)?
The only effect is that a tiny pitchfork-shaped icon appears next to the time displayed in the upper left corner of the screen. To the right of that is a rectangle with a K in the centre.
