Original topic:

Note Assist during calls

(Topic created on: 10-13-2024 12:29 PM)
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John5467
Beginner Level 2
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Galaxy Note
I do lots of phone calls, have to take notes, create tasks ect. 

What I love about samsung IA is everything is processed on the device. 

Has anyone found a way to have AI features transcribe a phone call then create notes, summary and tasks after the call? All calls are in English. 

Kind of like Microsoft teams and copilot, but for phone calls. 
2 Comments
Samsung_Ben
Community Manager
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Galaxy Note

Hi John5467, currently there is no native setting that allows you to directly transcribe a phone call, which then the transcription can be summarized using 'Note Assist'. However, there are two workarounds:

  • Third-party app transcription: Phone call transcription can be done through a third-party app, and then you can copy the transcription into Samsung Notes and utilize 'Note Assist' to summarize the transcription. However, kindly be mindful of your privacy when you use third-party apps to do this.
  • Use 'Bixby text call' to get the call transcription: 'Bixby text call' is a feature in a phone call that allows you to type your response using the keyboard, and then Bixby's automated voice will read your response to the caller. This is very ideal when you are unable to talk when someone calls, and you need Bixby to answer the call for you. 

    You can view the transcription after the phone call ended, copy it to Samsung Notes, and summarize it with 'Note Assist' in Samsung Notes. 

However, your suggestion is very much appreciated, and we think it will be a great AI feature to be added in the future. We will communicate this to the relevant team.

Let us know if you have more question.

BigRedWolf
Beginner Level 2
Galaxy Note

This is a wonderful idea, Samsung should release it by Xmas and ensure everyone buys the galaxy for businesses starting 2025.

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