Original topic:

samsung cloud two-phase verification

(Topic created on: 07-16-2020 10:42 PM)
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timk204
Active Level 4
Options
Galaxy Note
Is there anyone else having troubles setting up the new two phase login for the Samsung cloud?..... i login with the correct password. Then it brings me to the part where it asks me for a phone number. I put my phone number in to send me a msg with the code needed to log in and verify. No msg comes through. I even extended the time multiple times. Closed the app. Logged back in an retried several times. Even tried on the my browsers but it gives me a error code and msg...... i even tried to hit cancel before when it prompted me to set up the stupid two phase. It closes the app all together..... 
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4 Comments
Samsung_Ja7i0GH
Beginner Level 2
Galaxy Note
Do you know how to take a picture of something on Facebook directly from the phone.
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Galaxy Note
Several ways to take screenshot, depends on your model. My Note10+ pressing volume down + side key to take screenshot. If you have gesture enabled, you can use palm swipe from right to left.
Rebekka
Moderator
Moderator
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Galaxy Note

Hi timk204,
Please share some screenshot showing the error code. I suggest you to check if you have blocked the numbers related to Samsung. If you still do not receive the code, please check with the service provider.

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songerald6
Beginner Level 2
Galaxy Note

To help keep your personal info safe and secure, Samsung now requires two-step verification for all accounts. Two-step verification can no longer be turned off.

  1. Go to Settings, then tap your profile image in the top right corner of the screen.
  2. Go to Password and security, then tap two-step verification.
  3. Verify the phone number you'll use to receive verification codes.

Two-step verification adds another layer of security to your account. To sign in, you'll need your password along with a verification code from your phone, authentication app, or set of backup codes.

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