Original topic:

Screen crop

(Topic created on: 01-15-2023 08:38 AM)
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Noteman7
Beginner Level 2
Options
Galaxy Note
Since I updated to UI 13, my display doesn't roll over the edges. It's just black. 
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2 REPLIES 2
Helenna
Moderator
Moderator
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Galaxy Note

Hi, can you please write back to us with the detailed description of the issue, if possible can you please post a screenshot of the issue to assist you better.

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RedDogRabbit
Expert Level 5
Galaxy Note

If it was my device, I'd start with Booting into Recovery & Wipe Cache, but I don't think that will fix the issue. 

Doesn't sound like a Settings problem.. 

You could try Booting into Safe Mode & see if it's a 3rd party app causing the problem? 

Regardless, I always Factory Reset after EVERY Android Version Update, and if this was my Note device, I'd definitely do that, and HOPE that it's not a hardware issue. 🤞🏻