Original topic:

Screen Off Memo Not Saving To Status Bar

(Topic created on: 01-05-2022 02:34 PM)
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Roger5531
Beginner Level 2
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Galaxy Note

Hi,

My screen is off and I withdraw my pen to write a screen off memo, the note app opens, I write my note and save it, i then replace pen and put phone down.

The problem is that now when i pick up my phone the memo i wrote (which is saved in notes) doesn't show as a reminder in the status bar (it always used to).

I don't remember changing any settings in my pen app???

Thanks

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4 Comments
Georgine
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Moderator
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Galaxy Note

Hi Roger5531, What is the model number of the device?

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Georgine
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Moderator
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Galaxy Note

Hi Roger5531, What is the model number of the device?

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Roger5531
Beginner Level 2
Galaxy Note

SM-N950U Note 8

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Reynaud
Moderator
Moderator
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Galaxy Note

Hi Roger5531, please check if there is any update for the Notes app, try clear cache only. Here are the steps to perform clear chache.

Emptying the application cache will remove residual files that could slow down the application.

In Settings, swipe up and tap Apps. Select the app you want to delete. Tap Storage, then tap Clear cache.

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