YourGranddaddy
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09-04-2019 11:14 AM (Last edited 09-04-2019 11:15 AM ) in
Galaxy Note
Help... my Secure Folder is not working. When I open it, it goes back to the home screen. Can't get to reset, uninstall/reinstall or change any of the settings... I am on a Note8 with the latest update on August Security Patch.
Any help appreciated. I don't want to factory reset unless it's a last resort. Thanks.
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Fatwa
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09-05-2019 04:20 AM in
Galaxy Note
Have you tried-
Long press Secure Folder App>App Info>Force Stop>Storage>Clear Cache followed by reboot?
Long press Secure Folder App>App Info>Force Stop>Storage>Clear Cache followed by reboot?
YourGranddaddy
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09-05-2019 04:49 AM in
Galaxy Note
of course. I tried it so many times but the secure folder still doesn't work. I even cleared data and reboot but it's the same.
