Thank you for reaching out and sharing your experience following the factory reset on your Galaxy Note 20 Ultra 5G. We understand how important it is to restore your device to its previous state, and we appreciate your detailed observations.
Home Screen Swipe Behavior: The change in swipe direction may be due to launcher settings or layout preferences that were reset during the factory restore. We recommend checking your home screen settings by:
Long-pressing on an empty area of the home screen.
Selecting Settings or Home screen settings.
Reviewing options related to swipe gestures or default panel to ensure your preferred behavior is restored.
Keyboard Shortcuts: Unfortunately, keyboard shortcuts are typically stored locally and may not be backed up unless explicitly saved through Samsung Cloud. If you were using Samsung Keyboard:
Go to Settings > General Management > Samsung Keyboard settings.
Check for any available backup or restore options.
If unavailable, you may need to manually reconfigure your shortcuts.
Please try with the steps and feel free to reach out to the community If you need further assistance.
