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Original topic:

switching sims a hassle now

(Topic created on: 01-25-2021 02:13 PM)
265 Views
uzairm87
Active Level 8
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Galaxy Note
As of the note 20 ultra, whenever switching sims from like bell to telus, unrelated forced to restart phone. That sucks itself as I regularly switch and it re configures everytime.

In addition to that, the Amazon shopping app gets deleted everytime for some reason 
2 Comments
keagan
Moderator
Moderator
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Galaxy Note

Hi uzairm87, When your SIM is inserted into your device for the first time factory data reset will occur and reorganize the software environment to map to carrier requirements. This will install your carrier's software environment. This process is called SIM Profiling.

uzairm87
Active Level 8
Galaxy Note
I'm not talking about 1st time


thus happens every time now it attempts.pts to reprofile to new carrier without rasing any data except the amazon app gets deleted

nothing else is afffected
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