- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-22-2025 09:30 AM in
Galaxy NoteWhen attempting to view User Manual, it says:
Sorry, your request cannot be processed... not available in my selected language (English)... not compatible with your devices's OS or web browser. It shows this in several other languages.
I have both the Samsung built-in browser and Firefox. The manual fails to display in the Samsung browser, which is used by default. At the top, it says:
www.samsung.com
When I tap the Home icon it goes to Rogers.com for whatever reason. When I start to type samsung.com, is displays:
samsung.com/m-manual/CA
When I tap on that, it shows the errror message again.
I'm surprised that the built-in browser can't view the manual.
When I tried to view samsung.com/m-manual/CA in Firefox, I got the error message:
The user manual is not available in your selected language.
This is displayed in several languages, also.
What on Earth is going on? I need to view the manual for my phone. Can anyone help?

- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
05-22-2025 10:24 AM in
Galaxy NoteHi,
We're sorry you're experiencing this issue.
To better assist you, could you please confirm what is the exact model of your device? Have you cleared the cache/data for the Samsung Internet browser or tried using Chrome instead of Firefox?
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-01-2025 07:36 PM in
Galaxy NoteGot the same message on my new S25+.
Found downloadable manual in English for S25 series from web search.
