Original topic:

Work profile screenshots

(Topic created on: 09-27-2020 01:55 PM)
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Muhdhamdan
Active Level 1
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Galaxy Note

I am facing issue when i am taking screenshot while i am using work profile apps it going directly to be saved in personal profile gallery . then work profile apps not have access to use this photo .
i am looking to save work profile screenshot in work profile gallery and personal screenshot in personal gallery .  please advise    

7 Comments
Galaxy Note
Company phone? Maybe check with company IT to see if they grant permission for you to save in work profile gallery?
keagan
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Thanks Tallman.

Hi Muhdhamdan, Please try the resolution provided by @Tallman. Let us know if you need any help. 

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Muhdhamdan
Active Level 1
Galaxy Note

Thanks @Tallman and Keagan , 
Actually my company using GOOGLE domain under their name . 
They informed me that no special setting or denying permissions they done to my mail . so please advise where i can do changes in google mail setting it might help .
Thanks 

Muhdhamdan
Active Level 1
Galaxy Note

Thanks @Tallman and Keagan , 
Actually my company using GOOGLE domain under their name . 
They informed me that no special setting or denying permissions they done to my mail . so please advise where i can do changes in google mail setting it might help .
Thanks 
 

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Muhdhamdan
Active Level 1
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Any Feedback on this please 

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keagan
Moderator
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Hi Muhdhamdan, I suggest you reach out to live chat support for remote assistance to identify the exact issue.

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yoonik
Beginner Level 4
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Facing exactly the same issue. Any solution for this?

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