Ok so 1st of all I love the samsung product but sometimes the updates create more problem than it fixes them. So I have the Samsung s8 and since the last 2updates,I've been having a few problems. First one, I keep getting ads popping up on my screen. Examples if it goes on sleep mode when i reopen it I have an ad,or if I'm searching for something same thing an ad popup. Sometime it's a full on screen page and other time it's just a little icon on the top right of the screen.(picture attach).I've try to close the notifications, close all the windows,disable ads nothing seems to work. Second problem, when I listen to music either on spotify, Samsung music or watching videos on YouTube it pause by itself for no reason, again I've try some of the things i saw around the internet, turning off power saving,etc. still nothing works. Before I try the hard reset is there something i can do to fix these problems?
