Always on display automatic turn off

[Rasesh_Pradhan]

I have noticed few times my phones always on display automatically turns off, as i have set always show in the settings.

[Dem_Crumblies_TechYT]

Maybe try to set it to Auto, then set it back to Always. Sometimes a phone restart helps too.

[Rasesh_Pradhan]

Already done i also reset the device but it dose not help me

[Dem_Crumblies_TechYT]

Oh strange. Hopefully someone else has a solution. I assume you're on the newest One UI version too right?

[Helenna]

Hi Rasesh_Pradhan, that's sad! Even resetting the device didn't solve the issue.

We request you to kindly send us an error report using the Samsung members app.

Open the Samsung Members app, and then tap the + key at the bottom right > Tap Error reports > A message will populate for you to choose Always to send the system log data or Just this time > We recommend being connected to Wi-Fi network depending on your mobile network plan > You will be able to choose from Category on what issue your device might be experiencing among the list > Please enter issue details or attach a video or screenshot to make easier to understand. Then press Send icons to complete report.

Thank you.

[Rasesh_Pradhan]

I have set modes in sleep i think i forget to do action to reactive the aod.