Microphone stop in call during first 4-5sec

[Rasesh_Pradhan]

When ever i make call even with sim, wifi, whatsapp or via instagram im first 4-5 sec microphone dosenot work i am able to listen the voice from other side. After 5sec my voice is perfectly audible to them. I have already reseted the device.

[Helenna]

Hi Rasesh_Pradhan, as you have already performed factory reset on your device but still the issue is there.

We recommend you to get the device examined by the service technician to know the root cause of the microphone problem and get it fixed.

Please visit the below link to know the nearest Samsung authorized service center.

https://www.samsung.com/ca/support/service-center/

Thank you.