Original topic:

Microphone Issues

(Topic created on: 04-15-2021 07:38 PM)
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cheeadabox
Beginner Level 2
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Galaxy S
S9 has constant mic interference with phone call or recording video. Clicking around 80bpm when played back or on phone call. Tried safe mode, factory reset. Any ideas? During phone call I can't hear it on my end but other people hear it. It's usually the clicking as in video but sometimes its a screeching sound. 

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Valeriya
Moderator
Moderator
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Galaxy S

Hi, Please verify the hardware test for both the mic and the speaker in the Samsung members app which is already pre-installed on your device. Please follow the path below.

Open Samsung Members app >> Tap on Diagnostics >> Tap on Test hardware >> Tap on mic.

Open Samsung Members app >> Tap on Diagnostics >> Tap on Test hardware >> Tap on speaker.

Please let us know if there is any error.

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