cheeadabox
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04-15-2021 07:38 PM in
Galaxy SS9 has constant mic interference with phone call or recording video. Clicking around 80bpm when played back or on phone call. Tried safe mode, factory reset. Any ideas? During phone call I can't hear it on my end but other people hear it. It's usually the clicking as in video but sometimes its a screeching sound.
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Valeriya
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04-16-2021 11:07 AM in
Galaxy SHi, Please verify the hardware test for both the mic and the speaker in the Samsung members app which is already pre-installed on your device. Please follow the path below.
Open Samsung Members app >> Tap on Diagnostics >> Tap on Test hardware >> Tap on mic.
Open Samsung Members app >> Tap on Diagnostics >> Tap on Test hardware >> Tap on speaker.
Please let us know if there is any error.