I hope you are doing well. I am writing regarding a serious and persistent issue with Android Auto on my Galaxy S24 Ultra that began immediately after the most recent software update (One UI / Android update). Despite multiple attempts to troubleshoot, the problem remains, and it is significantly affecting my daily driving experience.
Here are the details of the issue:
Problem Description: After restarting my car, Android Auto connects only once. However, when I turn off the car and then restart it, Android Auto does not reconnect, unless I reboot the car’s infotainment system.
When It Started: This issue began exactly after the latest update, approximately 4 weeks ago.
Troubleshooting Steps Already Tried:
1. Deleted and re-paired my phone from the car’s Bluetooth / Android Auto list.
2. Used different USB-C data cables (high quality, approved cables).
3. Cleared Android Auto app cache & data on my phone.
4. Turned off Adaptive Battery for Android Auto.
5. Set Android Auto app to “Unrestricted” in battery optimization.
7. Restarted both the phone and the car’s infotainment system multiple times.
8. Checked the Auto Blocker setting under Settings → Security & Privacy (but the issue persists).
Impact: Because Android Auto fails to reconnect after the car restarts, it is not reliable for daily use. This is very disruptive and inconvenient.
Community Reports: Other Galaxy S24 Ultra users are reporting the same issue on Samsung Community forums, which strongly suggests this is a software bug introduced by the recent update.
Request:
1. Please escalate this issue to the software / firmware development team for immediate investigation.
2. Confirm whether there is a patch or update timeline to fix this Android Auto connectivity bug.
3. Let me know what additional logs or information I should provide (via Samsung Members or other means) to help the engineering team replicate and resolve this.
I am happy to send error reports, log files, or do any diagnostics you ask for. Please treat this as a high-priority bug.
Thank you for your attention and assistance in resolving this issue. Looking forward to your prompt response or a software fix.
