Original topic:

Camera issues of S23 after One UI7 Update

(Topic created on: 05-26-2025 09:29 AM)
2316 Views
Sarthak_27
Beginner Level 2
Options
Galaxy S

I’m writing to report a serious issue that started immediately after updating my Galaxy S23 to One UI 7. The camera quality has dropped significantly: photos are blurry or over-processed, even in good lighting, videos are unstable, with noticeable shakines, night mode and ultra-wide shots look worse than before, focus is slower and often inaccurate.

This makes the phone nearly unusable to take photos. It is still under warranty period..

7 REPLIES 7
Helenna
Moderator
Moderator
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Galaxy S

Hi Sarthak_27,

We’re sorry to hear you’re experiencing camera issues after the update and understand how frustrating this must be.

Please try the following steps:

Clear Camera App Cache and Data: Go to Settings > Apps > Camera > Storage, then tap Clear Cache and Clear Data (note: this will reset your camera settings).

Check for Camera App and System Updates: Open the Galaxy Store and Google Play Store to update the Camera app if available.

Restart Your Phone after clearing cache and data.

Reset Camera Settings: Open the Camera app, tap Settings (gear icon), then select Reset settings.

Test in Safe Mode: Restart your phone in Safe Mode by holding the Power button, then tap and hold Power Off > Safe Mode to check if third-party apps are causing conflicts.

Run Samsung Members Diagnostics: Open the Samsung Members app > Support > Phone diagnostics > Camera to check for any hardware-related issues.

If these steps don’t resolve the problem and your device is still under warranty, we recommend visiting a Samsung Authorized Service Center for a diagnostic check. You can find the nearest center here: https://www.samsung.com/ca/support/service-center/

Thank you for your patience and understanding.

SgtStubby
Active Level 10
Galaxy S
Hasn't effected mine thankfully. Hopefully you get it resolved easily.
I found its very important to close everything before updating the phone.
I am always so excited to update i always just click install now the second I can.
Then I regret when I have weird issues after.
Now I am more careful and it has worked so far.
warrior07
Active Level 1
Galaxy S
I am facing the same camera performance issue on my S23 ultra after updating to oneUI7
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Wozhdal
Beginner Level 2
Galaxy S

Me, I didn't see blurry photos but what I saw is big lag when live photo is enabled.

I can't take 3 photos in 1second anymore but only 1 photo each 3second when live photo enabled. Fortunately, disabling live photos 'fixes' it.

kusonoyon
Beginner Level 2
Galaxy S

Yes, you're right but anyone notice after update one ui 7 my camera become slow if you go photo mode to portrait it takes 3 to 4 seconds

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Bongart
Beginner Level 3
Galaxy S

Unfortunately I have blury pictures in Camera and in Pro mode. It must be a softvare problem because in Portrait mode is everything fine and sharp. I hope it will come a better update. I am very disapointed. I purchased the phone because the camere but now I try to downgrade or sell.. 

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Truflava1
Beginner Level 2
Galaxy S

I am experiencing the same issue.  Camera phone is totally useless after update.  Pics and videos are completely blurry.  Zoom as well as DUO/MEET calls are impacted as well.  No one can see me on the phone

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